call fedex...NOW!
do not wait..call NOW i said...and politely let them know the situation..don't wait...the quicker you act the better it will be. Just explain the situation and tel them you need the CD's asap..explained you paid extra...all that good stufff...and then ask them to help you fix it...
seriously...don't just sit back and accept it...call them..just the regular fedex number, they will handle it...if the person can't handle it...ask to speak to their supervisor...you tell them you are having a CD release show and NEED those CD's...don't hang up until it's resolved.
I'm waiting for aaron to reply and say "that's what girls are for"...since he always asks me to make those calls because he doesn't like dealing with it and he is not as "persuasive" as i can be
post by nicc nli at May 12,2006 10:07am
The CDs are still in california, so there's obviusly no way they will get here by 7
nic, CALL them...then CAN do same day delivery..if they can't then you make them credit the FULL price of shipping...but don't tell them you will settle for that...look, if you want me to do a con call with you...i'll can call them now...
want me to call for you?
email me the tracking number and your first and last name... email me carina @ defyunlearn.com
and i can call them now if you want
haha. that's what they get for hiring people that don't give a flying fuck and pay them next to nothing for doing the most intense physical job ever.
I worked for FED EX for 6 months and at UPS for a year. All it takes is one lazy ass who cannot speak english to throw the box down the wrong slide to the CALI truck instead of the CHEMA (chelmsford mass) overnite and you are fucked.
You should get a full refund from calling the customer service # 1.800.463.3339
not to mention EVERY fucking cd pressing plant has it written somewhere that shit happens and that you should NEVER book or promote a cd release show without having the them in your hands.
not to mention EVERY fucking cd pressing plant has it written somewhere that shit happens and that you should NEVER book or promote a cd release show without having the them in your hands.